Services & Facilities

Rοοm service

Personalised Services

Reflecting Crete’s renowned hospitality, Ostria Resort & Spa is dedicated to offering outstanding services and facilities aimed to cover every possible need and ensure a unique and memorable holiday experience. Our well-trained friendly staff will provide you with undivided attention and happily attend to your personal desires to make your stay as satisfying and comfortable as possible.
Concierge / Guest services
Express check out service
Wake-up calls
Bus & Taxi arrangements
Boat transfers
Private sightseeing guided tours
Airport transfers
Ticketing & Travel services
Luggage transfer
Driver service
Breakfast in bed (upon request)
Breakfast (7:30 – 10:45)
Early breakfast service (before 7:00)
24h Room service
Driving service to and from the parking lot (valet parking)
Food or breakfast in special packages (upon request)
Dry cleaning – washing – ironing service (upon agreement with the reception).
Second cleaning service (turndown) in the evening.
Pillows – cotton and hypoallergenic (upon request).
Change of towels upon request
Laptop or tablet in the room upon request.
Express check out service
Celebrations & Special Occasions planning
Secretarial Services
Fax services
Black & White / Colour Digital Printing & Copying
Computer use
Print directly from USB drives
Courier services
Packing Services
Luggage Shipping
Resort facilities
Free Wi-Fi Internet
Rent a Car Desk
Boat Trips & Cruises
Laundry & ironing facilities
Spa & Fitness centre
Open air cinema
Animation Box
Dining and Entertainment facilities (5 Restaurants, 1 Dessert house, 4 Bars, A Grand Hall for special events)
Kids menu & Special dietary meals
250m long pebble beach
6 swimming pools(1 strictly for adults and 1 for children) and a thermal indoor pool
Sunbeds & umbrellas
Floodlit Sports Facilities (4 Tennis courts, Archery field, Petanque & Mini Golf fields, Table tennis, Beach Volley ballground, Tennis lessons)
Water Sports & Scuba Diving Centre
Kids & Youth Clubs
Conference & Meeting facilities
Shopping Centre
Luggage storage room
Cash Withdrawal Machine (ATM)
Post Office
Baby sitting
Doctor’s clinic / General Practitioner on call Service
Children’s Pool
Kids Club & Playground
Youth Club
Baby Chairs
Children Toilet-seats
Cot beds
Babysitting (on extra charge)
Tennis Lessons (on extra charge)
Animation activities