Reflecting Crete’s renowned hospitality, Ostria Resort & Spa is dedicated to offering outstanding services and facilities aimed to cover every possible need and ensure a unique and memorable holiday experience. Our well-trained friendly staff will provide you with undivided attention and happily attend to your personal desires to make your stay as satisfying and comfortable as possible.
EXPRESS CHECK-OUT SERVICE
If you can pay with credit card, you may use our Express Check-out service to avoid waiting time on your departure day. To use this service, please contact the Reception, the latest one day before your departure, to fill in the relevant form.
Please contact the reception the day before your departure to arrange your luggage pick up time on your departure day. Luggage storage facilities are available at the lobby area.
The following services are available at the reception area free of charge:
Computer use, Printing, Fax and Photocopying within reasonable limits. A tablet or laptop can be delivered at your room upon request at the Reception.
Your bed is furnished with 100% cotton pillows. An additional set of softer pillows is available in your in-room closet.
Breakfast is served in the hotel’s main restaurant ORION from 07h30 to 10h 30. Earlier service is available upon request; please advise the reception the day before. Breakfast is included in the room rates. Breakfast can be served in the room at extra charge.
Free 24h Parking in the hotel premises. Valet Service is provided upon request.
LAUNDRY & IRONING FACILITIES
The hotel provides a self-service launderette (coin operated) with washing machine and dryer. Operation charge: 5€ per wash & 5€ to dry. Iron and iron board are also provided in the launderette free of charge.
A maid visits your room in the evening to prepare it for your night sleep. (Towels are replaced, room is refreshed, and bed linens are turned down for sleeping). Should you require additional towel replacement during the day please contact the Reception.
OPEN MOVIE THEATRE
A giant screen displaying the daily activities at the resort as well as a selection of entertaining movies is placed at the Pool Restaurant THEATRO area.
If you would like to organise some activities with family and friends, check the everyday animation program. Please check the information board at the lobby area for the daily activities.